A diversified technology partner, built on hard-earned trust
ALTHORAYA TECHNICAL SERVICES is a diversified trading and service provider company competing in a demanding market. We take complete responsibility from marketing, taking orders, export packing, shipping and export documentation through to after-sales customer support. Our reputation for delivering results reliably and over the long term is a hard-earned asset, underscoring the confidence of those who rely upon Althoraya.
Certified, approved and audited
Working to the standards that UAE authorities actually inspect for.
- SIRA approved contractor
- RAK Police approved
- HEMAYA compatible
- UAE Civil Defence designs
- Fluke certified cabling
- ISO-aligned QA process
To exceed expectation
Our mission is to exceed expectation and focus on delivering innovative electronic security and automation systems to commercial and industrial companies. Althoraya understands and addresses the needs of the client. We aim to deliver a professionally installed and cost-effective solution which meets the customer's needs. Our team of competent and dedicated employees strive to ensure complete and total satisfaction.
We look forward to building on our reputation and seek only to create and provide solid repeat and referral business as a result of our determination to be the best. We aim and work towards the continuous development of our staff by training and support. We recruit ethically and provide them with the opportunity to develop their own abilities and recognise that they make a valued contribution to the company.
Quality is never an accident. It is always the result of intelligent effort.
Althoraya undertakes to assign the quality of the delivered solution to everyone involved with the project. The premise is to meet or exceed objectives by implementing a practice of extensive customer involvement, strategic planning, process management, clear and concise information and feedback, cross-functional product design and a buy-in from the ranks. Application of defined processes achieves a stable and predictable result of measured success.
Our ultimate goal over the long term is sustainable quality by using verifiable data rather than guesswork or assumptions — continuing to build from a knowledge base and applying the lessons learned to growth and improvement.
Values that guide every handover
Integrity
We maintain the highest levels of professionalism and integrity in our relationships with clients and suppliers.
Customer involvement
Extensive customer involvement from design through commissioning keeps expectations and outcomes aligned.
Process discipline
Well-known business process management methodologies applied in both design and execution.
People development
Continuous training and support, ethical recruitment and recognition of valued contribution.
Measured results
Project managers and teams inspect accomplished work to ensure alignment with scope.
Long-term view
Sustainable quality, repeat business and referrals earned rather than bought.
A delivery method that removes the surprises
From first call to signed handover, the same five stages on every project.
- 01
Site survey
Free on-site assessment, risk review and coverage or heat-map modelling.
- 02
Design & BOQ
Compliant drawings, brand-agnostic specification and a transparent bill of quantities.
- 03
Approval support
We prepare and submit the documentation authorities request and handle the comments.
- 04
Install & commission
Clean, labelled installation, testing, tuning and integration with existing systems.
- 05
Handover & AMC
Training, as-built pack, warranty registration and an optional annual maintenance contract.
What our clients say
Althoraya delivered our surveillance upgrade ahead of schedule and SIRA approval passed on the first submission. Their documentation and as-built pack are the best we have received from any UAE integrator.
They re-cabled our entire warehouse over three weekends with zero downtime. Every link is Fluke certified and labelled — our scanners have not dropped a session since.
From the IPTV head-end to the PBX and background music, everything was commissioned by one team that actually coordinated with each other. Rare, and worth every dirham.
The AMC has been running two years. Preventive visits happen on time, faults are logged properly and the helpdesk answers within minutes.
We asked for a smart home that my family could actually use. The scenes are simple, the app is reliable and the support team is one call away.
Eleven branches, one network, no drama. They migrated us from a mess of consumer routers onto managed switching with proper VLANs and SD-WAN.
Get the best from Althoraya
Technology is changing the world fast. Buildings, companies and establishments need systems that qualify for modern change and diversification. Tell us what you are trying to protect, automate or connect — and we will design a solution that is safe, comfortable and responsibly costed.